Evolve HESI Practice Exam 2025 – All-in-One Resource to Master Your Nursing Exam Success!

Listening actively and providing clear information is essential when addressing a family's concerns about a patient's diagnosis. This approach builds trust and rapport between the nurse, the patient, and the family, which is critical in healthcare settings. Active listening allows the nurse to fully understand the family's worries and emotions, ensuring that they feel heard and valued.

By offering clear information, the nurse can clarify any misconceptions the family might have regarding the diagnosis, treatment options, and expected outcomes. This not only alleviates anxiety but also empowers the family, enabling them to be involved in the patient’s care. Open communication is a key component of effective nursing practice, as it fosters a supportive environment where families can ask questions and express their concerns freely.

This method contrasts with ignoring concerns, responding vaguely, or dismissing worries, all of which can lead to increased anxiety, distrust, and a feeling of alienation for the family.